How to Ride
Riding the Bus is as easy as 1... 2... 3......
- Questions
- If you have questions, call "The Bus" at 503-861-7433, toll free 866-811-1001 or TDD 800-735-2900. We can answer your questions about the routes, when they pass the point you are interested in and what the fare(s) will be.
- Fares
- Have your cash fares, tickets or passes ready when you board "The Bus".
- The drivers do not carry change, so please have exact change ready to pay fares, to purchase tickets books or monthly passes.
- Ticket books and passes may be purchased with cash, charge/ATM cards or business checks at the Astoria Transit Center (900 Marine Dr. Astoria).
- Monthly passes are valid for the month they are purchased for, not thirty (30) days from the purchase date.
- Getting on and off "The Bus" safely
- Arrive at your stop a few minutes early.
- If your are attempting to flag a bus, make sure that you are standing someplace that the driver can stop safely.
- Signal "The Bus" (waving, flashlight) that you want to ride the bus.
- Give the driver plenty of warning before you departure point by pulling the overhead cord a block ahead of your planned stop.
- Please do not cross in front of the bus, wait until the bus has pulled away and then cross at a designated crosswalk.
- Please be patient
- Due to weather, traffic, construction, etc. schedules times may vary. Your patience is appreciated.
- Animals on "The Bus"
- "Service Animals" as defined in Code of Federal Regulation 28 CFR parts 35 and 36 are always welcome on The Bus.
- Pets in carriers will be allowed on SETD fixed route buses and ADA Paratransit buses. To protect the safety of the animal and the safety of the riders,
the following guidelines will be followed when boarding with a pet.
- A pet carrier can be no larger than 24 inches long x 18 inches wide x 20 inches high.
- Pets must be in a leak and escape proof carrier or container that is in fair condition with a hard plastic bottom.
- Cardboard boxes, plastic bags, purses and backpacks will not be considered a container or carrier for a pet.
- Riders must keep carrier closed at all times while on the bus.
- Riders must be able to load and unload their pet carrier on the bus un-assisted. Drivers will not assist the rider or use the lift for loading pets.
- SETD bus drivers will use their discretion to remove a disruptive or out of control pet.
- Riders will be responsible for any damage or soiling caused by their pet.
- Carriers will remain on a riders lap or at their feet at all times and will not take up a seat, nor can they block the aisles or doorways.
- Accessibility
- All buses are equipped with either a ramp or a lift to allow wheelchair access.
- Passengers with other mobility limitations or are unable to navigate the steps may request to use the ramp or lift.
- Our vehicles will transport wheelchairs that fit the "common wheelchair" dimensions as described by the ADA - Section 37.3 of the DOT's regulations implementing the Americans with Disabilities Act of 1990 (ADA) (49 CFR Parts 27, 37, and 38). A "common wheelchair" is defined as a mobility aid belonging to any class of three or four-wheeled devices, usable indoors, designed for and used by individuals with mobility impairments, whether operated manually or powered. A "common wheelchair" does not exceed 30 inches in width and 48 inches in length measured two inches above the ground, and does not weigh more than 600 pounds when occupied.
- Unaccompanied Minor Transportation
- Children 9 (nine) and under must be accompanied by a responsible adult.
- Children 10 (ten) and older may ride by themselves and are responsible for themselves prior to getting on and after getting off the bus.
- Carry-on items
- All carry-on items must be controlled by the passenger. Carry-on items may not be put on the seat or on the floor.
- The Bus reserves the right to refuse service because of the number of, size, weight or volume of carry-on items.
- Bicycles on "The Bus"
- Bicycle rack spaces are on a first-come first-served basis.
- Conventional single seat two-wheeled bicycles may be loaded on the bus bicycle racks.
- Bicycles with oversized tire, tandems and powered bicycles are not allowed.
- If the bumper mounted bicycle rack is full, bicycles may be loaded inside the bus.
- Bicycle owners must personally control any bicycle loaded inside the bus.
- Bicycles loaded inside the bus will have to be removed to load a mobility device.
- The Bus is not responsible for any lost or damaged bicycles or equipment.
- Lost and found items
- If you have lost an item on the bus please call 503-861-7433. When you enter the automated switchboard press 2 (Transit Center/Fixed Route Information) to find out if you lost item has been found.
- After thirty (30) days, uncollected items are donated to a community service organization.
- Rules for riding "The Bus"
To ensure the comfort and safety of our passengers, we ask that all riders please observe these rules of ride conduct at transit centers, bus stops, and on all buses:
- Shirt or shoes are required.
- Loud, harmful or harassing behavior is prohibited.
- Do not leave any litter on the bus or at the bus stop.
- Eating or drinking on the bus is not allowed.
- Remain seated at all times while the bus is in motion.
- The use of tobacco, illegal drugs and alcohol is prohibited on the bus or on bus property.
- Defacing or damaging property is prohibited.
- Playing music that disturbs others is prohibited.
- Lying down or occupying more than one seat is prohibited.
- Carrying firearms, flammable, caustic, poisonous, explosive or dangerous materials on the bus is prohibited, and
- Violation of any federal, state or municipal laws is prohibited.
- The driver may refuse passage to anyone who appears intoxicated, is overly aggressive or abusive, or otherwise disruptive to other passengers or the driver. In the event of a passenger exhibiting any unacceptable behavior, the driver may eject the offender from the bus at the earliest safe location and/or summon law enforcement.